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AI And Automation

"I spend my evenings answering the same messages and chasing the same invoices."

We're AI engineers. We build custom AI tools, agents and automations, bespoke to your business, that take the repetitive work off your hands and connect to the tools you already use. Sometimes that's AI. Often a simple automation does the job.

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Jobs Done While You Sleep

We find the tasks that eat your time, then build the right solution to take them off your hands. That might be a live chatbot answering your customers, an automation chasing unpaid invoices, or an AI agent that reads across your tools, summarises what matters and acts on it. It runs in the background and tells you what it's done.

With first-hand experience of AI, we know it isn't always needed. We start with your problem and pick the tool afterwards, and if a plain automation does the job, we'll tell you and build that instead. We're here to show you what's worth building, not to charge you for something you don't need.

Under The Hood

We're AI engineers. We know how these systems work, and where each one breaks.

Models, APIs And SDKs

We build on language models through their APIs and SDKs.

Agents And MCP

Agents that use your tools and data through MCP.

RAG And Local AI

Answers from your own documents, and local models when data can't leave your premises.

Guardrails

Limits and checks that stop hallucinations reaching a customer.

What We Can Take Off Your Hands

Every business is different, so we start by looking at where your time goes.

  • Live Chatbots

    A chatbot on your website or WhatsApp that answers customer questions from your own information at any hour, and passes anything else to you.

  • Chasing Invoices

    Polite reminders go out on their own and stop as soon as the bill is paid.

  • Bookings And Reminders

    Bookings go straight into your diary, and customers get a reminder the day before.

  • Forms And Paperwork

    Details typed once and filled in everywhere they're needed.

  • AI Tools

    AI that reads across your tools through their APIs or MCP, pulls out what matters and acts on it, such as drafting a reply or updating a record.

  • Summaries

    Long email threads and reports boiled down to what matters, plus takings, bookings and anything that needs you in one message on a Monday.

  • Connected Tools

    Email, WhatsApp Business, spreadsheets and your accounts software, connected through their APIs and passing information to each other.

  • Built Into Your System

    AI and automations built into your admin application, CRM or custom system through its API, working on your real data.

  • The Right Tool

    Not every job needs AI. When a simple automation will do, we'll tell you.

How We Work

We believe technology should make running a business easier. We use it to streamline how your business works and ease the pressure on you, so you can get more done.

Your Problem

We start with a consultation about how we can help. Maybe something is slowing your business down, or you want to save money by automating tasks. Tell us in your own words, big or small.

Our Thinking

With our professional consulting expertise, we plan a solution that finds the best way to help. We take the time to understand your business before we recommend anything.

The Right Tool

We then build the right system for the job. That could be a CRM, a small-scale ERP, a SaaS application, or AI built into it. Whatever the problem, there's always a solution.

FAQs

A hallucination is when AI states something confidently that isn't true. Guardrails limit what it can say and do. We ground answers in your own documents, add guardrails and checks, and pass anything it can't support to you.

Not always. Often a plain automation does the job more simply, and we'll tell you if that's you. We'd rather build the right thing than the flashiest thing.

We set it to answer only from your own information and to pass anything else to you. It handles routine jobs that take up your time but don't need much judgement, like common questions and reminders. Anything more sensitive keeps you in the loop.

Usually not. We build around what you already have.

Yes. For sensitive data we can run local AI on your own infrastructure, so nothing goes to an outside AI provider. AI For Professional Firms covers that in more detail.

Yes. Tell us and we'll pause or change any automation.

This is for everyday jobs in any business. AI For Professional Firms is for firms that need AI working with their own documents, or hosted privately on their own systems.

Can't see your question? Ask us and we'll reply within 2 working days.

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